In a recent survey over 70% of web business owners said they spend an average 15 minutes per day answering support and pre/post sale questions.
It's not HUGE but it does stack up fast and as your business grows so do the demands on your time.
If you outsource: 15 Minutes Per Day @ $20 Per Hour = $1,800 a year
If you do it yourself: It's 90 hours you could be doing more productive tasks.
Which means - A chat bot built to handle support will save you money or give you back LOTS of time!
Here's just a few ways a bot can help:
And unlike support staff, your bots won't get tired, they won't arrive late at the office and they'll never call in sick.
You could teach your bot to answer common questions like:
"Do you have set up instructions/videos"
"How can I access my products/downloads"
"How do I install this app/software"
"How do I reset my password?"
"Where are the set up instructions?"
"How do I unzip a file"
"Do you have an affiliate program"
"Can I get a discount"
"How much is shipping to ... "
And potentially thousands more... That's why training a support bot will likely be an ongoing process but you only ever need to answer a question once. Once you've saved an answer, the next time your bot is asked that question it will know how to reply and respond accordingly.
And that's an easy way to create a great first impression!
And the cool thing is if you secure one of the Early Adopter accounts today you'll benefit from:
ZERO CHAT LIMITS - Your bots can have UNLIMITED monthly chats.
NO ANSWER LIMITS - No limits on how many answers you add to your bot.
NO TRICKY CODING - Create your first bot in just a few minutes.
Go build a support bot - Your customers will thank you for it.